FAQ
Frequently Asked Questions
1. What is the origin of the holy water?
Our holy water is sourced directly from the Jordan River, a site of deep spiritual and historical significance. It is carefully collected and handled to preserve its purity and meaning.
2. Are your pendants made of real glass?
Yes. Each pendant is crafted from high-quality glass, designed in a cross shape, and securely sealed to safely hold the holy water inside.
3. Is the water blessed?
The water comes from a sacred source traditionally associated with blessings. However, if you would like it formally blessed by a priest or religious figure, we recommend doing so personally according to your faith tradition.
4. Can I open the pendant and refill it?
Yes. However the pendant is tightly sealed to prevent leaks and to preserve the integrity of the holy water inside.
5. Is each pendant handmade?
Each piece is carefully assembled with attention to detail. Due to the nature of the materials, slight variations may occur, making each pendant unique.
6. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and costs vary depending on your location.
7. How long does shipping take?
Orders are typically processed within 2–4 business days. Shipping times range from:
- Local orders: 2–5 business days
- International orders: 7–14 business days
8. Will the pendant leak or evaporate over time?
No. Each pendant is securely sealed to prevent leakage or evaporation under normal use.
9. What is your return policy?
We accept returns for damaged or defective items within [14] days of delivery. Please contact our support team with photos and your order details.
10. How can I contact customer support?
You can reach us at:
- Email:
info@jordanriverco.com